Gray market equipment won’t have up to date software or engineering change orders. It’s possible that the malware, viruses, or other security breaches are present. Why jeopardize your network’s security?
OEMs are regularly auditing contracts and invoices to find customers who are not in compliance with their software licenses and maintenance agreements. Companies have been fined for breaking these agreements and sued for lost service fees. The risk is going up.
Lack of Warranty
Gray market product isn’t covered by OEM warranty, so what happens when it fails? The reliability of your network is critical to your business. You might not know the seller, and who knows what their technical support capability is?
Unreliable gray market product can cause downtime and loss of revenue, and you’ll incur maintenance repair costs. Plus, you’re risking legal costs for disputes with OEMs and the potential of fines for operating with uncertified equipment and software.